Domain Masters Managed Web Hosting Solutions offers unlimited, professional and personal touch technical support. Support requests can be made by phone*, by email or our by using our ticketing system. The tech support Crew is available 24 hours a day, 7 days a week. Our support is second to none, and you will always reach a live person to answer any questions or support issues that may arise during regular business hours.
Our highly trained staff will assist you in all areas of managing your website. We can help you with issues ranging from transferring your domain name to Domain Masters so we can manage it for you, thereby taking another layer of stress from you. We can, help you with editing and design issues, help you to gain more traffic to your site, or hire Domain Masters to do it for you, and everything else in between. We can even customize a hosting package specific to your company's needs.
The Support Ticketing System is also available in the cPanel control panel or by logging into your Client account management area located at https://domainmasters.net/rcrds/. We are in the process of setting up a new "Live Chat" support system as well as our regular support methods. The Live Chat support system will be available from every page of our web site.
Rest assured, Domain Masters will be with you every step of the way, if you need us to be.
Phone Support: 386-626-WEBS (9327)
Ticketing System: https://domainmasters.net/rcrds/
*Office hours for phone support:
Monday thru Friday 7:00 a.m - 7:00 p.m.
Saturday - Sunday 9:00 a.m. 12:00 p.m.